____ can help to explain satisfaction or dissatisfaction judgments independent of disconfirmation.
a. Reinforcement
b. Positive expectations
c. Post-decision feelings
d. Negative expectations
e. Subjective judgments
Answer: C
____ can help to explain satisfaction or dissatisfaction judgments independent of disconfirmation.
a. Reinforcement
b. Positive expectations
c. Post-decision feelings
d. Negative expectations
e. Subjective judgments
Answer: C