A negative disconfirmation is when
a. expectations are lower than expected.
b. performance is worse than expected.
c. retrieval is low.
d. there is a negative confirmation bias.
e. there is a positive confirmation bias.
Answer: B
A negative disconfirmation is when
a. expectations are lower than expected.
b. performance is worse than expected.
c. retrieval is low.
d. there is a negative confirmation bias.
e. there is a positive confirmation bias.