Ted discovered that the white dust on his donuts was not powdered sugar but mold. The supermarket gave him two free boxes of donuts and explained that the problem was temporary and related to the supplier and therefore, was not under their control. This is best thought of as an application of
a. schematic theory.
b. cause-and-effect modeling.
c. equity theory.
d. cognitive dissonance.
e. attribution theory.
Answer: E